AM Voucher Program Project Completion Survey FormProject Completion Survey This comprehensive survey aims to collect detailed insights into participants' experiences, the quality of services provided, and the overall impact of the Metal AM Voucher Program on their operations. The feedback gathered will be instrumental in identifying strengths and areas for improvement, ensuring the program continues to meet the evolving needs of future participating companies. Survey is subject to change. Section 1: Company Profile 1. Company Name 2. Primary Contact Person 3. Email Address 4. Industry SectorSelect an optionAerospaceAutomotiveMedical DevicesOther 5. Company/Organization Size Select an optionSmallMediumLarge Section 2: Program Participation 6. How did you learn about the Metal AM Voucher Program? University of Waterloo/MSAM websiteIndustry eventsLinkedIn postNGen newsletterEmail from MSAMColleagues/PeersOther Section 3: Services Utilized 7. How would you rate the quality of each service utilized? (Rate on a scale of 1 to 5, where 1 = Very Dissatisfied and 5 = Very Satisfied, N.A.=Not Applicable) Printing capabilities Select an option1 (Very Dissatisfied)2345 (Very Satisfied)N.A. Polymer printing Select an option1 (Very Dissatisfied)2345 (Very Satisfied)N.A. Design assistance Select an option1 (Very Dissatisfied)2345 (Very Satisfied)N.A. Part characterization Select an option1 (Very Dissatisfied)2345 (Very Satisfied)N.A. Part post-processing Select an option1 (Very Dissatisfied)2345 (Very Satisfied)N.A. Training Select an option1 (Very Dissatisfied)2345 (Very Satisfied)N.A. Consultation Select an option1 (Very Dissatisfied)2345 (Very Satisfied)N.A. Other Select an option1 (Very Dissatisfied)2345 (Very Satisfied)N.A. Section 4: Program Experience 8. To what extent do you agree with the following statements regarding your experience with the program? (Rate on a scale of 1 to 5, where 1 = Strongly Disagree and 5 = Strongly Agree) The application process was straightforward. Select an option1 (Strongly Disagree)2345 (Strongly Agree) Communication with the MSAM team was effective. Select an option1 (Strongly Disagree)2345 (Strongly Agree) The services were delivered in a timely manner. Select an option1 (Strongly Disagree)2345 (Strongly Agree) The quality of the deliverables met our expectations. Select an option1 (Strongly Disagree)2345 (Strongly Agree) The program provided value to our company. Select an option1 (Very Dissatisfied)2345 (Very Satisfied) 9. Were there any challenges or obstacles you faced during your participation? Section 5: Impact and Outcomes 10. What tangible benefits has your company experienced as a result of participating in the program? (Select all that apply) Improved product qualityAccelerated product developmentCost savingsEnhanced knowledge of AM technologiesOther Section 6: Diversity & Inclusion in MSAM Interactions 11. Did your company’s interaction with the MSAM team include members in your organization from the following under-represented groups? (Check all that apply) WomenIndigenous PeoplesMembers of Official Language Minority CommunitiesYouth (under 35)Persons with DisabilitiesNewcomers to Canada and ImmigrantsBlack CommunitiesRacialized Communities2SLGBTQI+Not applicable Section 7: Engagement Metrics 12. Total number of people from your company who interacted with MSAM at the interview stage: 13. Total number of people from your company who interacted with MSAM during voucher execution: Section 8: Services Received 14. What type of general services did you receive through the voucher program? (Check all that apply) IP Advisory ServicesSector-Specific SupportMarket Intelligence ServicesDemographics-Focused Inclusivity ProgramTalent Programs and ServicesMarketing and PR Support ServicesNew Infrastructure, Tools, and TechnologiesInternational Market AccessInvestment for Scaling CompaniesNone Section 9: Impact on Inclusive Growth Priorities 15. Will the success of the voucher positively influence your company’s engagement with federal inclusive growth priorities? (Check all that apply) WomenIndigenous PeoplesMembers of Official Language Minority CommunitiesYouth (under 35)Persons with DisabilitiesNewcomers to Canada and ImmigrantsBlack CommunitiesRacialized Communities2SLGBTQI+Not applicable Section 10: Innovation & Commercialization 16. Jobs Created (Permanent & Temporary) as a result of the voucher program: Permanent Professional/Science/Tech Jobs Created: Permanent Non-Professional Jobs Created: Temporary Professional/Science/Tech Jobs Created: Temporary Non-Professional Jobs Created: Cannot estimate: 17. Jobs Maintained (Permanent & Temporary) as a result of the voucher program: Permanent Professional/Science/Tech Jobs Created: Permanent Non-Professional Jobs Created: Temporary Professional/Science/Tech Jobs Created: Temporary Non-Professional Jobs Created: Cannot estimate: Section 11: Job Creation & Retention 18. Number of new products, services, or processes commercialized due to the project: Anticipated quantity: Not possible to estimate (Please explain): Section 12: Suggestions for Improvement 19. What aspects of the program do you believe could be improved? 20. Are there additional services or support you would like the program to offer in the future? Section 13: Overall Satisfaction 21. Overall, how satisfied are you with the Metal AM Voucher Program? Select an option1 (Very Dissatisfied)2345 (Very Satisfied) 22. Would you recommend this program to other companies? YesNo 23. Any additional comments or feedback? Δ